UNICESS PRIVATE LIMITED – REFUND & RETURN POLICY UNICESS PRIVATE LIMITED ("UNICESS", "Company", "we", "our", or "us") is committed to maintaining a fair, transparent, and compliant refund and return process for customers, members, distributors, affiliates, and platform users. This Refund & Return Policy governs all purchases, subscriptions, digital products, physical products, services, memberships, promotional packages, training materials, software licenses, and any other offerings sold, distributed, or provided through the UNICESS platform. By purchasing any product or service from UNICESS, the purchaser acknowledges that they have read, understood, and agreed to this Refund & Return Policy in its entirety. Refund eligibility is subject to verification, compliance review, product condition requirements, applicable laws, and Company policies. UNICESS reserves the right to approve, reject, partially approve, adjust, or deny any refund request where permitted by applicable law. Submission of a refund request does not guarantee approval, and all requests remain subject to review by the Company. For physical products, refund or return requests must generally be submitted within the return period specified by the Company from the date of delivery. Returned products must be unused, unopened where applicable, undamaged, unaltered, in resalable condition, and returned with original packaging, labels, invoices, manuals, accessories, promotional items, and any other materials originally supplied. Products returned in damaged, used, incomplete, altered, tampered, unsanitary, non-resalable, or commercially unreasonable condition may be rejected, partially refunded, or subject to deductions determined by the Company. Certain products may be designated as non-returnable or non-refundable due to their nature, safety requirements, hygiene considerations, customization, regulatory restrictions, limited shelf life, digital delivery, licensing restrictions, promotional status, clearance sale designation, or other business reasons. Such products may include but are not limited to downloadable products, software licenses, activation codes, digital services, personalized products, customized items, gift items, promotional products, and any product specifically identified as non-refundable at the time of purchase. Digital products, software licenses, membership activations, subscription services, account upgrades, educational content, training materials, online courses, downloadable resources, digital access credentials, platform credits, and similar electronically delivered products may become non-refundable immediately upon activation, access, download, use, delivery, account provisioning, content consumption, or issuance of access credentials. UNICESS reserves the right to determine whether substantial access, usage, delivery, activation, or benefit has occurred when evaluating refund requests relating to digital products and services. Refund requests may be denied where the Company determines that a purchase was made in bad faith, involved fraudulent conduct, violated Company policies, was used primarily to generate compensation plan benefits, was associated with account manipulation, involved abuse of refund rights, was intended to artificially create Business Volume (BV), or otherwise resulted in unfair exploitation of the compensation system. UNICESS reserves the right to investigate all refund requests and may require supporting documentation before processing any claim. Where a refund is approved, the refund amount may be reduced by applicable shipping charges, handling fees, processing fees, payment gateway charges, taxes not recoverable by the Company, promotional benefits received, incentives granted, discounts applied, commissions paid, bonuses awarded, rewards distributed, or other amounts reasonably associated with the transaction. The Company reserves the right to determine appropriate deductions where permitted by law. Members participating in the UNICESS compensation plan acknowledge that refunds, returns, cancellations, reversals, chargebacks, disputed payments, rejected transactions, or any reduction in qualifying business activity may affect commissions, bonuses, incentives, rank qualifications, rewards, Business Volume (BV), carry-forward volume, matching bonuses, binary income, referral income, leadership rewards, recognition benefits, and all other compensation-related calculations. UNICESS reserves the right to reverse, recover, deduct, recalculate, adjust, suspend, cancel, or reclaim any compensation associated directly or indirectly with refunded, cancelled, reversed, disputed, or chargeback-related transactions. Where compensation has already been paid in connection with a refunded transaction, members expressly authorize UNICESS to recover such amounts through wallet deductions, commission deductions, future earnings adjustments, reward reductions, pending withdrawal deductions, negative wallet balances, account offsets, or other lawful recovery methods determined by the Company. Members acknowledge that compensation earned from transactions later refunded or reversed may not be retained and may be subject to recovery regardless of when the refund occurs. Chargebacks initiated through banks, card issuers, payment gateways, financial institutions, or payment providers may trigger immediate review of the associated account, transactions, commissions, qualifications, and compensation history. UNICESS reserves the right to suspend accounts, freeze withdrawals, withhold commissions, limit platform access, investigate transactions, and recover losses resulting from chargebacks, payment disputes, unauthorized transaction claims, fraudulent payment activity, or abuse of financial systems. Members are encouraged to contact Company support before initiating chargebacks so that disputes may be reviewed through internal resolution procedures. Refund processing timelines may vary depending upon payment method, banking systems, regulatory requirements, payment gateway procedures, verification requirements, investigation status, product type, transaction history, and operational factors. Approved refunds may take several business days or longer to appear in customer accounts depending on the policies and processing schedules of financial institutions and payment providers. UNICESS shall not be responsible for delays caused by banks, payment processors, intermediaries, regulatory reviews, or factors beyond the Company's reasonable control. UNICESS reserves the right to request documentation, proof of purchase, photographs, product condition evidence, identity verification documents, payment records, delivery records, return tracking information, written explanations, declarations, or any other information reasonably necessary to evaluate a refund or return request. Failure to provide requested information may result in rejection, suspension, delay, or closure of the refund review process. Returned products become the property of UNICESS upon receipt where applicable. The Company reserves the right to inspect returned products, verify eligibility, determine product condition, assess resale suitability, and decide whether return conditions have been satisfied. Decisions regarding product condition, return eligibility, deductions, and refund calculations shall be made in good faith based upon available evidence and Company procedures. UNICESS reserves the right to reject refund requests involving fraud, abuse, excessive return activity, suspicious purchasing patterns, account manipulation, policy violations, identity discrepancies, unauthorized transactions, false claims, inventory abuse, compensation manipulation, or any conduct determined to be harmful to the Company, its customers, members, business operations, or compensation system. Repeated abuse of refund privileges may result in account suspension, termination, compensation forfeiture, restriction of future purchases, or other corrective actions deemed appropriate by the Company. Nothing in this Refund & Return Policy shall limit any non-waivable rights available to consumers under applicable law. Where applicable consumer protection laws grant rights that cannot legally be excluded, those rights shall prevail to the extent required by law. Any provision of this policy found unenforceable under applicable law shall be interpreted and applied to the maximum extent legally permitted while preserving the Company's legitimate business interests. UNICESS reserves the right to modify, amend, suspend, replace, update, or revise this Refund & Return Policy at any time. Changes become effective upon publication through official Company channels. Continued use of Company services, participation in compensation programs, purchases, account activity, or platform access following publication of revised policies constitutes acceptance of such changes. To the maximum extent permitted by applicable law, UNICESS shall not be liable for indirect damages, consequential damages, incidental damages, loss of profits, loss of opportunities, compensation adjustments, commission reversals, qualification changes, delays in refund processing caused by third parties, shipping delays, product availability issues, or any loss arising from enforcement of this Refund & Return Policy. All refund-related disputes shall first be submitted to the Company's internal review process before escalation through applicable legal or dispute-resolution procedures. By purchasing products, subscribing to services, participating in compensation programs, activating memberships, receiving commissions, or using any UNICESS platform services, every customer and member acknowledges that they have read, understood, and agreed to this Refund & Return Policy and accept all rights, obligations, limitations, recovery provisions, compensation adjustments, and procedures described herein.